PRIVACY POLICY

We care about data privacy and security. By using the Services, you agree to be bound by our Privacy Policy posted on the Services, which is incorporated into these Legal Terms.

Please be advised the Services are hosted in India. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in India, then through your continued use of the Services, you are transferring your data to India, and you expressly consent to have your data transferred to and processed in India.

We respect and value client & customer details, and no data will be misused or shared outside of company policies. We may access data provided with customer consent to provide additional value-add services and products offered by the company, partners, affiliates, associates, etc.

1. What Data Do We Keep?

a. For Guests:

• Aadhaar Number (Encrypted): The app securely stores the Aadhaar number in an encrypted format.
• OTP (One-Time Password): Temporarily stored for the validation process and discarded once verification is complete.
• Booking Details: Information related to bookings is stored for the convenience of guests.
• Payment Information: Encrypted details of payments made for services like ID verification.

b. For Hotel Owners:

• Booking Information: Details about bookings, rooms, and hotel management activities.
• Subscription Payment Information: Encrypted details of payments made for subscribing to app services.
• No access to guests' Aadhaar details for hotel owners.

2. What Is Done With the Data?

a. For Guests:

• Aadhaar Validation: The Aadhaar number and OTP are used solely for guest identity verification.
• Data Retention: Guest data, including booking and payment details, is retained for a limited time and is not used for any purpose other than verification and user convenience.

b. For Hotel Owners:

• Hotel Management: Booking and room information is used for efficient hotel management, and subscription payment details are securely processed for app services.

3. Will My Data Be Shared?

a. Guest Data:

• Not Shared with Hotel Owners: Guests' Aadhaar details are never shared with hotel owners or any third parties.
• Law Enforcement: Information, including booking and payment details, may be shared with law enforcement agencies as required by government regulations.

b. Hotel Owners:

• No Sharing: Hotel owners do not have access to guests' Aadhaar details but have access to booking and subscription payment-related data for efficient hotel management.
• Law Enforcement: Information may be shared with law enforcement agencies as required by government regulations.

4. Security

a. Encryption: Guests' Aadhaar details and payment information are stored in an encrypted format, ensuring an additional layer of security.

b. Regular Security Audits: The app undergoes regular security audits to identify and address potential vulnerabilities.

5. 100% Compliant with Government Regulations

a. Adherence to Laws: The app complies with all relevant data protection, privacy laws, and government regulations related to Aadhaar usage and online payments.

b. Transparent Cooperation: We cooperate with law enforcement agencies in a transparent manner, ensuring compliance with legal requirements.

Contact Details for Privacy Concerns:

Email: support@idon.app

Phone: +91 85913 89920

Contact Details for Bug Reports:

Email: support@idon.app

Phone: +91 85913 89920

Note: Users are encouraged to contact the provided email addresses for privacy concerns and bug reports. The phone numbers are included for urgent matters, but email communication is preferred for documentation purposes.